Cancellation policy

Subscription Cancellation Policy

Some products in our store may be offered as a subscription. This policy explains how you can manage, change or cancel these purchases.

Subscriptions

When you purchase a subscription, you will receive repeat deliveries based on the delivery frequency and duration you selected at checkout.

Your payment details will be stored securely and you will be charged for each scheduled delivery unless the subscription is cancelled prior to the next billing date.

Some subscriptions may automatically renew at the end of their term. If you do not wish to renew your subscription, you may cancel it at any time before the next billing cycle.

Changes or cancellations must be made before the next scheduled billing date. Once an order has been processed or dispatched, it cannot be cancelled.

To cancel or manage your subscription, please use the link provided in your order confirmation email or contact us at sales@frankandbare.com.au.

For more information about refunds or product returns, please refer to our Returns Policy.